Microsoft is rolling out a repair for a recognized situation affecting Outlook for Microsoft 365 customers and stopping them from scheduling Groups conferences as a result of the choice is not accessible on the app’s ribbon menu.

The Groups Assembly add-in may be discovered within the Calendar view, and it helps Outlook customers to create Groups conferences from Outlook.

“If you try and create a Groups assembly in Outlook Desktop you discover that the choice is lacking on the ribbon,” Microsoft mentioned in a help article revealed in September.

In an replace on Thursday, the Groups Product Workforce confirmed that that is now resolved, and a repair is now rolling out to prospects operating Groups model 1.5.00.28567. 

Redmond additionally reminded prospects that the Groups Assembly add-in requires .Web 4.8 and WebView2 to be put in on the system to not be disabled.

“In some help circumstances engineers discovered that if .Web 4.8 or Webview2 weren’t put in, that putting in them helped handle the difficulty with the Groups Add-in changing into disabled,” Microsoft mentioned.

To verify which Groups model you’re utilizing and if the repair has rolled out to your system, it’s important to open Groups and go to About > Model after clicking the “Settings and extra” menu (the three dots on the top-right).

Redmond acknowledged the difficulty in September following a stream of buyer studies on numerous on-line platforms (from Reddit to Microsoft’s group web site) spanning not less than a number of years. 

Whereas Microsoft is but to disclose the trigger behind these issues, prospects say the add-in is most certainly disabled robotically after inflicting Outlook to crash, with no quantity of repairing, uninstalling, and reinstalling the app serving to to repair it.

Workaround additionally accessible

Till the repair rolls out to all prospects experiencing points with this Outlook add-in, Microsoft has shared a brief repair to permit them to work across the situation.

This requires affected customers to manually flip the add-in again on and add a registry key to forestall it from being auto-disabled once more.

To re-enable the Groups Assembly add-in from Outlook, it’s important to observe this process:

1. In Outlook, choose File > Choices > Add-ins > Handle, choose “Disabled objects,” after which Go.
2. In the event you see Groups listed beneath Disabled Objects, choose it, after which choose Allow.
3. Restart Outlook and ensure if the add-in is working.

You even have so as to add a brand new registry key to dam Outlook from disabling the add-in once more:

1. Open Registry editor
2. Go to Registry ComputerHKEY_CURRENT_USERSoftwareMicrosoftOffice16.0OutlookResiliencyDoNotDisableAddinList
3. Create a brand new DWORD (32-bit) worth:

• Title: TeamsAddin.FastConnect
• Worth: 1