#ClouderaLife Highlight: Elias Avila, Sr. Workers Proactive Assist Engineer







As we wrap up Hispanic Heritage month this #ClouderaLife Highlight options Elias Avila, senior employees proactive help engineer for Cloudera. On this highlight, we discuss his profession in know-how and his philosophy for getting probably the most out of labor by way of satisfaction and development. We additionally discuss his upbringing within the primarily Mexican American group of Salinas, California, and the essential position Hispanics play in California’s Central Valley. 

Working in Cloudera’s help group

Elias Avila is a senior employees proactive help engineer who works instantly with Cloudera’s clients. As a substitute of strictly addressing open help circumstances, which is a extra conventional help position, he works with clients to have a look at the system tendencies particular to their product set up, and teaches them learn how to proactively analyze and validate their system for optimum use. “Cloudera has some unbelievable merchandise, just like the Cloudera Supervisor, that actually streamlines the set up course of,” Elias mentioned, as he went on to elucidate with pleasure the varied instruments and processes he makes use of. 

“I’ve had some unbelievable managers at Cloudera who’ve helped me with my profession,” Elias mentioned, as he noticed working at Cloudera as placing a wholesome work/life steadiness whereas offering alternatives for development. Elias has been with the corporate for 9 years; he got here to Cloudera from IBM the place he was a help engineer and previous to {that a} software program developer.

I appreciated being a developer, however the work focuses on fixing a selected drawback. I like help work much more as I get a way of the large image and get to work collaboratively with the client,” he mentioned. “It’s very satisfying to work by means of and remedy their challenges.

His begin at Cloudera: how breaking your individual “data for closed help circumstances” can translate to higher job satisfaction. 

About 4 years in the past Elias transitioned right into a proactive help engineer position and stopped taking conventional help circumstances. He holds the corporate report for probably the most circumstances closed! “Once I first began at Cloudera I actually appeared as much as my new colleagues,” Elias mentioned. “I may see they have been gifted, whereas I felt fairly inexperienced as compared. So I made a objective for myself to take and shut extra circumstances than anybody on my staff.” And he did! 

What was Elias’ secret that stored him so motivated? A piece ethic that he has adopted most of his life: attempt to be one of the best at no matter you do. “What I used to inform my youngsters was that the important thing to being joyful at your job is much less about what you’re doing and extra about how you conduct your self day after day,” Elias mentioned. “Your job may pay minimal wage or be entry stage or senior stage. In any occasion, try to be higher than anybody else and you can be glad at your job.”

Numerous this consists of all the time pondering proactively. “If you’re watching the clock all day that isn’t a great place to be,” he defined. “Beginning with the work you’re assigned is the precedence, however observe, ask questions, and converse up the place you suppose issues needs to be improved.” This pondering has led to Elias creating methods to hurry up the help course of at Cloudera, like writing software program scripts that automate beforehand handbook processes.

Whereas this attitude has given Elias higher job satisfaction through the years, it additionally has the optimistic facet impact of constructing one stand out at work, opening up new alternatives for development.

Early beginnings: an Hispanic heritage that formed Elias and actually fed the world

Elias grew up within the east facet of Salinas, California, residence to a big Mexican American and newly arrived Mexican immigrant group, a lot of which discovered work within the huge agricultural heart of California’s Central Valley. Regardless of rising up in a low-income family, Elias witnessed the unrelenting work ethic of his mom, who labored backbreaking hours within the fields. “She labored arduous and was very proud,” Elias mentioned as he went on to speak about how she was a part of the employee’s motion led by Cesar Chavez who gained essential victories to lift pay and enhance working circumstances for farm employees within the late Nineteen Sixties, 70s and 80s. 

In Salinas there weren’t a variety of alternatives. Throughout highschool, he performed on the soccer staff, the place he discovered about teamwork, self-discipline, and persistence. “I performed soccer in the course of the season, after which monitor and discipline and wrestling in the course of the off season to all the time be concerned in organized sports activities,” Elias mentioned. 

Elias credit college sports activities as one in all his keys to escaping the cycle of poverty he noticed round him. “Whereas different youngsters have been out entering into bother, I used to be both in school, work, or staff follow,” Elias mentioned. “Over time, my social circle was like-minded teammates that had a standard objective and stored me heading in the right direction.” Elias recalled one highschool buddy that got here from a well-to-do household as compared and had many alternatives handed to him. Elias didn’t have that luxurious and knew if he didn’t raise himself up, nobody would.

After highschool, Elias moved to Arizona to stick with household and to seek out work. He additionally continued soccer with a semi-pro league for 3 seasons. He ultimately bought married and began his family. This turned further motivation for a greater life, not only for himself, however now for his rising household. 

He enrolled in group faculty and ultimately transferred to the College of Arizona whereas working full time at an influence provide firm in transport and receiving. There, he labored with some electrical engineers and thought that career could be a great profession path. “I keep in mind not everybody was encouraging,” Elias mentioned. “I heard issues like, ‘Engineering is a variety of math, you might spend all that cash for varsity and never make it by means of.’ As a substitute of discouraging me, this turned a supply of motivation.” 

Throughout his first yr at school, he took a required pc programming course. He had barely used a pc prior however was blown away by the ability to create applications and the chances therein. He fell in love with this space of examine and even began to put in writing applications that helped his youngsters with their homework.

After that first-class he promptly modified his main from electrical engineering (nonetheless preserving it as a minor) to pc engineering. Since cash was tight again then he couldn’t afford to improve to the newest and best residence computer systems, so he taught himself learn how to substitute particular person elements. He started to be totally versed in each pc software program and {hardware}, launching a brand new profession for himself.

 “By means of all of this, I believe again to after I was 17 and would work within the fields of Salinas in the course of the summer time,” Elias defined. “It was backbreaking work even at that age, and I believe it’s essential to acknowledge the contribution made by Hispanics that work these fields daily.” Taken in its entirety, the Central Valley provides america with one quarter of the nation’s meals, together with 40% of the nation’s fruits, nuts, and different desk meals*. The realm additionally accounts for over 14% of all US meals exports*.

As we wrapped up the dialogue, Elias described the storage workshop the place he creates items out of wooden and steel for household and pals in his spare time. All the time desirous to be taught extra, he has change into a self-taught welder and machinist and has constructed or modified a lot of his workshop instruments. “I get extra satisfaction out of utilizing instruments I create,” he mentioned. “I suppose I like determining higher methods to do issues out and in of labor.”

In closing, we need to thank Elias for telling his story and for his proactive work at Cloudera and past.

We stay up for listening to in regards to the subsequent step in your journey. 

Interested by working with others like Elias? Try our present job openings


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